1. General Policy
Suhurusara.lk offers digital educational content. Due to the nature of online courses, all payments are subject to the refund terms outlined below.
2. Non-Refundable Payments
– Once payment is successfully completed and course access is granted, the payment is non-refundable.
– Refunds will not be issued for:
– Change of mind after purchase
– Partial course completion
– Failure to attend or complete the course
– Technical issues caused by the user’s device or internet connection
3. Exceptional Refund Circumstances
Refunds may be considered only under the following conditions:
– Duplicate payment for the same course
– Payment processed but course access not granted due to a verified system error
– Course cancellation initiated by Suhurusara.lk
All refund requests are subject to verification and approval by Suhurusara.lk management.
4. Refund Process
– Approved refunds will be processed through the original payment method used at checkout.
– Refund processing timelines may vary depending on banking procedures.
– Any applicable transaction or bank charges may be deducted from the refunded amount.
5. How to Request a Refund
Users must submit refund requests within 7 working days of the transaction by providing:
– Registered email address
– Course name
– Payment reference number
– Reason for the refund request
Requests should be sent to: Email: [email protected]
6. Policy Updates
Suhurusara.lk reserves the right to update or modify this Refund Policy at any time without prior notice. Changes will be effective upon publication on the website.
7. Contact Information
For refund-related inquiries:
– Website: https://suhurusara.lk
– Organization: Foundation.lk / Suhurusara.lk
– Email: [email protected]
Last Updated: 18th December 2025